VibeMS Business Terms

Version 2026-07-12.

1. Provider and scope

These Business Terms apply between Robin Ringl, Berliner Str. 7 63533 Mainhausen, DE ("VibeMS", "we", "us"), and the business purchasing or using VibeMS ("Customer"). Support: support@vibems.io.

VibeMS is offered exclusively to entrepreneurs within the meaning of section 14 of the German Civil Code, companies, public-law entities and self-employed professionals acting in the course of their trade, business or profession. We do not conclude VibeMS contracts with consumers. By ordering, the person acting for the Customer confirms this business status and authority to bind the Customer.

2. Contract documents and order process

The contract consists of the order confirmation, these Business Terms, the VibeMS EULA and any individual written agreement. In case of conflict, an individual agreement takes priority, followed by the order confirmation, the EULA for licence-specific matters and these Business Terms.

Product pages and prices are invitations to order. The licence contract is formed when payment is confirmed and the corresponding VibeMS licence is issued, unless an individual written offer states otherwise.

Paddle is the authorised reseller and Merchant of Record for checkout, payment collection, applicable transaction taxes and invoices. VibeMS remains the developer, supplier, technical product support provider and licensor. Paddle's Buyer Terms and Refund Policy additionally govern the payment transaction.

3. Business information and communication

The Customer must provide accurate legal, business, billing and tax information and maintain a working business email address. Notices, licence delivery and contractual communication may be provided electronically.

4. Plans and activation limits

The purchased plan determines production, local and staging activation limits, commercial update entitlement and permitted client handoff. A Single licence permits one production website and its stated non-production activations. Unlimited and Lifetime permit the stated repeated commercial client-project use. Licence keys may not be pooled between unrelated businesses, rented or resold as standalone licences.

5. Prices, payment and taxes

Prices exclude applicable taxes unless expressly stated otherwise. Paddle displays and collects the final amount and provides the invoice. The Customer remains responsible for its own accounting and taxes not collected by Paddle.

6. Subscriptions and cancellation

One-time plans do not renew. Unlimited renews monthly until cancelled through Paddle. Cancellation takes effect at the end of the current paid period and stops future renewals. It does not intentionally disable websites, editors or local backups already installed during a valid entitlement.

7. Delivery, updates and support

The licence and download access are delivered electronically after confirmed payment. Commercial update access follows the purchased plan: Single includes twelve months; Unlimited includes feature and compatibility releases while subscribed; Lifetime includes generally released VibeMS updates covered by that plan.

Commercial update entitlement does not reduce vulnerability handling, corrective measures or access to security updates that VibeMS must provide under mandatory law during an applicable security-support period. A security update supplied on that basis does not extend feature, compatibility or general support entitlement.

Standard support covers account access, billing routing, licence activation and documented product behaviour. It excludes custom website development, third-party code debugging, hosting administration, data entry and recovery from Customer changes unless agreed separately.

8. Customer obligations and shared responsibility

The Customer must protect credentials, licence keys and recovery codes; maintain verified backups; use supported hosting, PHP and databases; install relevant security updates within a reasonable period; test material changes; limit administrator access; preserve security controls and signature checks; assess imported and third-party code; ensure lawful content and data processing; monitor security notices; and report suspected compromise promptly.

The Customer controls websites and data hosted in its environment. Normal Customer operation does not transfer responsibility for a defect in the unmodified VibeMS core. The Customer remains responsible for risks caused by its hosting, credentials, configuration, content, imported or third-party code, core modifications or failure to install an available security update after reasonable notice.

9. No consumer withdrawal right and refunds

VibeMS is not offered to consumers, so the statutory consumer withdrawal regime does not apply to properly concluded business contracts. Business transactions are non-refundable unless mandatory law, Paddle's applicable terms or an individual written agreement requires otherwise. Refunds are processed through Paddle.

10. Defects, security and availability

Statutory defect rules apply subject to these Terms. The Customer must inspect the product within a reasonable period and report reproducible defects with sufficient information. Where section 377 of the German Commercial Code applies, its inspection and notification duties remain unaffected. We may remedy a defect by correction, workaround or replacement update.

No software can be guaranteed to be entirely free from vulnerabilities, defects or attempted attacks. VibeMS does not promise absolute security, uninterrupted operation or compatibility with every hosting environment, modification or third-party component. This does not reduce an agreed characteristic, expressly assumed guarantee, statutory defect right or liability that cannot lawfully be excluded.

The self-hosted CMS is designed to operate independently after activation. Online account, activation, checkout, support and update services may be temporarily unavailable for maintenance, security work or circumstances outside reasonable control. No service-level commitment applies unless agreed separately.

11. Liability

Liability is unlimited for intent, gross negligence, fraudulent concealment, guarantees expressly assumed, injury to life, body or health and liability that cannot lawfully be limited, including mandatory product liability.

For slight negligence, we are liable only for breach of an essential contractual obligation whose performance is necessary for proper execution of the contract and on which the Customer may regularly rely. Liability is then limited to foreseeable damage typical for this contract. In all other cases, liability for slight negligence is excluded to the extent permitted by law.

VibeMS is not liable to the extent damage was caused by Customer-controlled circumstances, including unsupported or insecure hosting, disclosed credentials, disabled security controls, modified core files, imported or third-party code, delayed installation of an available security update after reasonable notice, or missing recoverable backups. This allocation does not apply where a defect in the unmodified VibeMS core materially contributed to the damage.

Where data loss was caused by slight negligence and liability exists, liability is limited to reasonable restoration cost that would have arisen with backups maintained in accordance with these Terms. The limitations also benefit our employees and agents.

Where a third party asserts a claim because Customer content, imported or third-party code, Customer instructions or Customer use infringes that third party's rights or applicable law, the Customer must indemnify VibeMS against the claim and reasonable defence costs to the extent the claim results from the Customer's culpable breach of these Terms. VibeMS will inform the Customer promptly, reasonably cooperate and not admit or settle the claim at the Customer's expense without consent. This does not apply to the extent VibeMS caused the claim.

12. Confidentiality and security

Each party must protect non-public business, technical and security information using reasonable care. VibeMS operates a coordinated vulnerability-reporting channel and publishes supported versions and security-support periods. Security corrections required by mandatory law during that period are provided without an additional security-update fee.

13. Suspension and termination for cause

We may restrict account access, new activations or downloads where reasonably necessary following confirmed fraud, a full refund, chargeback abuse, material key sharing, security compromise or material breach. Where remediable, we normally provide notice and a reasonable opportunity to cure. Existing websites are not intentionally remotely disabled solely because commercial update entitlement ends.

14. Changes

Changes affecting existing contracts are communicated in text form where required. Material reductions of purchased perpetual rights require Customer agreement unless required by law or an urgent security risk. Accepted document versions remain recorded.

15. Governing law and venue

The contract is governed by Laws of Germany, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The venue for business disputes, where legally permitted, is Frankfurt am Main, Germany. Mandatory law remains unaffected.

16. Contact

Product and licence support: support@vibems.io. Order, invoice, cancellation and refund support is provided through Paddle Buyer Support. If a provision is invalid, the remaining provisions remain effective and the statutory rule applies in its place.